{"id":7,"date":"2020-02-13T02:59:00","date_gmt":"2020-02-13T02:59:00","guid":{"rendered":""},"modified":"2024-09-13T14:25:59","modified_gmt":"2024-09-13T14:25:59","slug":"how-to-contact-amazon-support-customer-service-damaged-gift-card","status":"publish","type":"post","link":"https:\/\/zofxare.com\/zofxare\/blog\/2020\/02\/13\/how-to-contact-amazon-support-customer-service-damaged-gift-card\/","title":{"rendered":"How To Contact Amazon Support Customer Service Damaged Gift Card"},"content":{"rendered":"

My son had an Amazon gift card that was damaged and part of the claim code couldn’t be read. I wasn’t sure if anything could be done, but figured it was worth a shot to contact Amazon. Finding contact information for Amazon is not the easiest. <\/p>\n

To locate Amazon’s contact information, load the Amazon home page<\/a>, scroll to the bottom and click on Amazon Assistant.
\nScroll down to the Need Help section and click contact us.
\nA contact page<\/a> will open with options to open a chat window or have Amazon call you.<\/p>\n

I used the chat feature and it worked out great. You actually chat with a real person. I had to give the person I talked to the card number and the pieces of the claim code that I could read. He somehow looked it up and was able to add the gift card directly to my account. The whole process took about 15 minutes.<\/p>\n

I was originally going to email Amazon, but articles said it’s a slower process. The chat option worked just fine and was quick.<\/p>\n

These are the Amazon email addresses I found. I don’t know if they actually work.
\nAccount issues: cis@amazon.com
\nOther issues: primary@amazon.com<\/p>\n

\n(paid links)<\/p>\n

Computers and Accessories<\/a><\/p>\n

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